Welcome to the Horizontal Issues Knowledge Centre!
Here you will be able to find regularly updated database of theoretical and practical materials & resources on Horizontal Issues for service provision to people with disabilities, such as :
- Policy and Legislation
- Quality of Services
- Funding of Services
- Users' involvement and Co-production
You'll also be able to find information related to several EASPD projects. At the moment, the projects available are:
You can also filter the glossary accessing the following categories of information:
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A Guide on Person-centred Integration "A life not a Service"
The guide sets out the vision of the charity organisation, In Control for achieving person-centered integration. It particularly focuses on the topic of self-directed support and individual/personal budgets.
A Handbook of Private Financing Tools for Social Enterprises
Due to the crisses and austerity measures that have resulted in tighter public budgets, the providers of social services have turned to private sources of funding. This handbook aims to help the social service providers to better understand the field of private financing and provides an overview of various tools, including charity bonds, social impact bonds, convertible loans and many more.
A Short Guide to Impact Investing
The guide explains the concept of impact investment and presents ways in which measurable social and environmental impact can be generated alongside a financial return.
A Voluntary European Quality Framework for Social Services
The voluntary Euroepan Quality Framework aims to develop a common understanding on the quality of social services within the EU by identifying quality principles that these services should fulfill. It also intends to help public authorities in charge of organising and financing social services to develop at the appropriate level, specific tools for the definition, measurement and evaluation of social services' quality.
AccessAbility. A Practical Handbook on Accessible Graphic Design
This handbook aims to provide easier access – to information, to ideas, to public spaces – through smarter, more effective communications engaging the widest possible audience. The guide allow graphic designers to make printed messages clearer, websites more navigable, and physical environments more accessible.
Achieving Quality: Consumer Involvement in Quality Evaluation of Services
This document is produced by the European project “People with intellectual disability as consumers of support services” and aims to raise awareness about the importance of the clients-based approach to service delivery. The shift towards seeing the persons with intellectual disability as “clients” or “consumers” of services has important implications on the design and organisation of the quality evaluation systems of services.
Agenda 22 - UN Standard Rules and Local Disability Planning
Agenda 22 is a practical policy implementation tool that can help UN member countries create policies and programs that take into consideration the human rights of persons with disabilities. The aim of Agenda 22 is to assist authorities at different levels in drawing up strong disability policy plans based on the Standard Rules.
Agora-D + Promoting Social Innovation
Agora D+ aims to share knowledge on Corporate Social Responsibility, Social Innovation and Social Entrepreneurship by collecting good practices, including approaches to disability among top performers from both public and private sectors.
Alternative Report on the Implementation of the UN CRPD by the European Union
By means of this report EASPD presents its assessment of the EU report on the implementation of the UN CRPD under Article 35 of the UN CRPD. The report focuses on the articles that are specifically relevant for the support services sector and gives recommendations to the EU on how to improve its positive influence on the development of disability friendly legislation and practices in the European Union in order to further raise awareness, promote models of good practice and ultimately ensure enjoyment of human rights for persons with disabilities.
An Empowering Approach to Measuring Quality in Social Care Services in England
This paper intends to understand and measure the quality of care provided from the perspective of social service users and carers. The quality of social care services is considered in relation to three crucial issues: How can quality be measured? How can social service users and carers contribute to a quality service? How can the quality of services be improved as a result of explorative research with users and carers?