Welcome to the Horizontal Issues Knowledge Centre!
Here you will be able to find regularly updated database of theoretical and practical materials & resources on Horizontal Issues for service provision to people with disabilities, such as :
- Policy and Legislation
- Quality of Services
- Funding of Services
- Users' involvement and Co-production
You'll also be able to find information related to several EASPD projects. At the moment, the projects available are:
You can also filter the glossary accessing the following categories of information:
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Quality in Social Public Services. European Foundation for the Improvement of Living and Working Conditions
This report examines the impact of quality improvement initiatives on both services to clients and working conditions. It represents a synthesis of studies from field research in ten EU Member States with supplementary research from the remaining five.
Quality Management in Vocational Training. The use of Standards and their Different Applications
This document seeks
to disseminate new tendencies and routes as well as in the
dissemination of good practices. It intends to reveal what is going on and to call the attention on the
characteristics that quality management trends are showing regarding training.
Quality of Life and its Measurement: Important Principles and Guidelines. Journal of Intellectual Disability Research
This article discusses the principles that should guide the measurement process, the major interrogatories (i.e. who, what, when, where, why, and how) of quality of life (QOL) measurement, issues and procedures in the cross-cultural measurement of QOL, and the current uses of QOL data. Based on the above methods, the article presents a number of important guidelines regarding QOL measurement.
Quality of Life and Public Services - Local Area Aspects of Quality of Life: An illustrated Framework
This working paper offers a conceptual framework to explore the ‘local area dimensions of quality of life’. It takes a comprehensive approach, providing a framework applicable to all types of areas in the EU, whether they are rural or urban, affluent or deprived. The paper aims to inform policy makers, researchers, and other stakeholders, including those involved in developing measurement frameworks.
Quality of Life as a Change Agent
The purpose of this
paper is to describe how the quality of life concept for people with intellectual and developmental disabilities has
influenced policies and practices within the field and has
become a framework for organization and systems change.
QualityRights materials for training, guidance and transformation
As part of the QualityRights Initiative, WHO has developed a comprehensive package of training and guidance materials. The materials can be used to build capacity among mental health practitioners, people with psychosocial, intellectual and cognitive disabilities, people using mental health services, families, care partners and other supporters, nongovernmental organizations, organizations of persons with disabilities and others on how to implement a human rights and recovery approach in the area of mental health in line with the UN Convention on the Rights of Persons with Disabilities and other international human rights standards.
The ultimate goal of WHO’s QualityRights is to change mindsets and practices in a sustainable way and empower all stakeholders to promote rights and recovery in order to improve the lives of people with psychosocial, intellectual or cognitive disabilities everywhere.
Find it here.