Continuous Quality Improvement as an Internal, Collaborative, and Transformative Process: OEES Manual Supplement

by Veneta Kuyova - Friday, 5 January 2018, 2:41 PM


The purpose of this OEES (Organisation Effectiveness and Efficiency Scale)  Manual Supplement is to describe the authors' approach to continuous quality improvement (CQI) as an internal, collaborative, and transformative process that is used to enhance an organization's effectiveness and efficiency. 


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