I-DECIDE Consumer Rights Manual

This manual is part of the I-DECIDE Erasmus+ Project, an initiative whose main objective is to improve Supported Decision Making (SDM) services for persons with disabilities using Digital, Literacy and Numeracy (DLN) skills. To achieve this main goal, the supporter (the person who helps someone to make decisions) must have a clear understanding of what SDM means . This manual has been designed to train the supporter about specific procedures and tools to incorporate the SDM approach as a model to provide innovative support in the field of consumer rights.